Detailed Description of Good and / or Services
Max Motorsport is a business in the Automotive industry that markets a wide range of car accessories, lamps, performance parts, car audio, alloy mag wheels and spare parts.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 to 5 working days and delivery confirmed by way of booking [Number / Voucher / ID etc]. Should a product be out of stock, you will be notified and offered a suitable replacement, an option to wait a few more days or a complete refund. Customers can opt to collect orders from our Durban store. Collection can only be made once we have prepared your order. Payment can be online via the website, bank transfer or in-store payment.
Return and Refunds Policy
The provision of goods and services by Max Motorsport is subject to availability. In cases of unavailability, Max Motorsport will refund the client in full within 30 days. Cancellation of orders by the client will attract 20% administration fee.
Radio's, Dvd Players, Dvd Screens & Amplifiers - These carry a supplier backed repair-warranty, normally 6-12 months, while we do not swop out any faulty units, Max Motorsport will send the unit to the specific manufacturer for a warranty claim, this normally takes approximately 10 to 21 working days. Speakers & Subwoofers do not have any warranty, unless specifically stated on the product description. All Audio items must be installed/fitted by an approved fitment centre or fitment profesional. Failure to comply with this will void all warranties on such products.
Max Motorsport undertakes to supply all products in good faith. If a product is sold and it is not suitable for the vehicle intended, we will gladly refund and or return the product in question. However, correctly supplied products will incur a 10% service fee should the product be returned for whatever reason. All correctly supplied products returned for refunds, must be received by us in the original condition together with the original packaging that it was supplied. Further, all courier/shipping charges for returns on correctly supplied products will be carried by the buyer. Max Motorsport will not be liable for any courier costs as a result of returns on correctly supplied products.
Lamps/Lighting & Bulbs
These products DONOT carry any warranties once the product leaves the store. We recommend that these products be installed by a professional fitter. Max Motorsport will however honour any Warranty/Guarantee for these products should they be fitted by ourselves/instore or in our fitment centre.
Spoilers & Body Kits
Max Motorsport endevours to supply products that fit correctly on the vehicle it is intended for. This applies to all Spoilers, Bumpers and Body kits. It is the responsibility of the customer to “trial fit” any of these products BEFORE it is spray painted and/or installed. Max Motorsport will not be held responsible for any painting/labour costs directly or indirectly incurred by the customer. We strongly suggest an authorized panel beater be used for the installation of these products.
Note: All our products are fiberglass unless otherwise stated in the product description.
Return Policy
All products have a 7 day money back guarantee – provided that:
- the product has not been used in any way,
- is in its original condition and packaging
- original proof of payment/ invoice is furnished
Goods correctly supplied and returned after this period are subject to a 20% handling fee.
Lamps/Lighting & Bulbs will not be refunded or swopped out.
Customer Privacy Policy
Max Motorsport shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment Options Accepted
Payment may be made via Visa, Master Card, American Express credit cards or by EFT and direct bank transfer into the Max Motorsport bank account, the details of which will be provided on request.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Max Motorsport by Virtual Card Service (Pty) Ltd who are the approved payment gateway for First National Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Max Motorsport separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibility
Max Motorsport takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Max Motorsport chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, SHOP U14 GAME CITY COMPLEX,UMGENI ROAD,DURBAN.
Variation
Max Motorsport may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by . . . . . a close corporation based in South Africa trading as Max Motorsport and with registration number CK 2002/024488/23 and represented by Muhammad Shameer Khan
Export Restriction
The offering on this website is available to South African residents/clients only.
Max Motorsport contact details
Telephonic Support: 031-3098078/031-3096790 | Email Support: info@maxmotorsport.co.za
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